How it works

Start small. Prove value. Expand deliberately.

A useful automation project begins with a real workflow, a clear owner, and an outcome the business can measure. Catalyst does not begin with a tool demo or a company-wide transformation promise.

A team reviewing work together around a laptop

Our approach

Find It. Build It. Run It.

A simple, practical approach to automation that fits your business.

01

Find It

Identify the workflow worth fixing and map where time is lost.

02

Build It

Design, integrate, test, and launch the workflow using your existing tools.

03

Run It

Monitor, maintain, and improve what is already working.

A professional thoughtfully reviewing work on a laptop

It’s a collaborative process

Built with your people. For your reality.

We work side by side with your team, combining automation and AI expertise with operational knowledge to create solutions that work in the real world.

  • Aligned to your goals and constraints
  • Designed for your existing tools and workflows
  • Clear handoffs and human review where it matters
  • Ongoing support to keep the automation useful

The engagement

Five ordered stages, with room for judgment.

Each stage answers a different question. The details below are a guide; scope, access, and timing are confirmed with you.

01
Discover · Free

Automation Opportunity Scan

A focused introductory conversation about one or more workflows that may be costing time, delaying revenue, or creating errors.

  • Where the work enters
  • Who handles it and how often
  • Systems, delays, exceptions, and useful outcomes

You receive a plain-English next-step recommendation. It may be a Blueprint, training, an existing product feature, a process change, or no project yet.

02
Blueprint · $1,500

Workflow Automation Blueprint

The Blueprint turns a promising idea into an implementation decision.

  • Current and future-state workflow maps
  • Rules-based, AI-assisted, and human decision points
  • Systems, data, access, retention, baseline metrics, and value model
  • 90-day roadmap and fixed-price implementation proposal

The Blueprint fee is credited toward a qualifying implementation begun within 30 days, subject to the final proposal and agreement.

03
Build · Scoped after discovery

Implementation

Catalyst configures and develops the approved workflow, connects necessary systems, tests expected and exception paths, documents the result, and prepares responsible employees to use and oversee it.

  • Confirmed scope and acceptance criteria
  • Access, integrations, workflow logic, and AI configuration where appropriate
  • Human approval, exception paths, testing, customer review, deployment, and handoff

The project schedule is confirmed after scoping. Focused launches are designed to be completed in weeks rather than becoming open-ended transformation programs.

04
Measure · Agreed in scope

Measure what changed

Before the build, agree on the baseline and the outcome that matters.

  • Response time and manual touches
  • Quote turnaround, follow-up completion, and backlog size
  • Error or exception rate, customer wait time, adoption, and review rate

Catalyst does not guarantee a specific result before the workflow, baseline, constraints, and customer responsibilities are understood.

05
Run · Optional managed support

Keep it dependable

Automations can break when APIs, credentials, data formats, processes, or third-party tools change. Managed options help maintain the workflow after launch.

  • Catalyst Care for monitoring and maintenance
  • Catalyst Optimize for planned improvement
  • Catalyst Embedded for an ongoing outsourced automation capability

Support scope, capacity, response terms, and project priority are proposal-specific.

Customer responsibilities

Successful automation has an owner.

Customers should bring the people and context that make the workflow understandable. Do not submit sensitive records or credentials through the public website.

  • A decision maker and day-to-day process owner
  • Employees who understand how the work is performed
  • Representative, appropriately sanitized examples
  • Approved access to necessary systems
  • Timely review and testing feedback
  • Clarity about legal, contractual, security, or compliance requirements

Safety and control

Build control into the workflow.

Specific controls depend on your systems and risk profile. Catalyst does not claim that every implementation meets a particular certification or regulatory standard unless that is explicitly scoped and verified.

  • Least-necessary access
  • Customer-controlled accounts
  • Review queues and validation checks
  • Approved source lists
  • Fallback and manual paths
  • Staged deployment and escalation

Start with the workflow you already know is painful.

Bring one repetitive process, the people involved, the systems it touches, and the result you want. Catalyst will help determine the sensible next step.

Request a Free Scan

No sensitive documents or credentials needed.